FAQ
Easily access all the information you need.
- What payment methods are accepted?
We accept several secure payment methods,
- Credit cards (Visa, Mastercard, etc.)
- Payments by PayPal.
- Can I change my order after I place it?
We process orders as quickly as possible, so if you need to change or cancel your order please contact us as soon as possible.
We will do our best to accommodate your request, but please note that orders already shipped cannot be modified or cancelled.
- Do you ship goods overseas?
Yes, we ship worldwide for free.
- What is the delivery time for my orders?
It depends on where you are.
- What to do if an item is defective or damaged?
We offer free shipping on all orders.
- Order processing takes 1-3 business days before shipping.
- Overseas deliveries may take 7-16 days.
- Delivery calculated in working days
Delivery details will be communicated to you in your confirmation email.
If you receive a defective or damaged item, please contact us immediately with photos of the product and packaging.
We will take necessary steps to resolve the issue, whether that means sending you a replacement or giving you a full refund.
- Do you offer returns and refunds?
Yes, we offer a return and refund policy within 14 days of receiving your order.
For more information on our returns and refunds policy, please visit our dedicated returns page.
- How can I contact customer service?
You can contact us at any time using our contact form on our website.
Our customer service team will be happy to assist you with any questions or concerns you may have.
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